Hours of Operation
Mon, Fri: 7:30AM - 6:30PM
Tues, Weds, Thurs: 7:30AM - 5:30PM
Sat: 7:30AM - 2:00PM

Payment Options

Financial Policy

Thank you for choosing Chateau Veterinary Hospital. Our primary mission is to deliver the best and most comprehensive veterinary care available for your pet. An important part of the mission is making the cost of optimal care as easy and manageable for our clients as possible by offering several payment options.

Chateau Veterinary Hospital requires payment in full at the end of your pet's examination and/or at the time of discharge.

Payment Options

  • Cash/check, Visa®, MasterCard®, American Express®, Discover Card, Apple Pay

  • CareCredit*: Convenient Monthly Payment Options¹ from the CareCredit® Healthcare CreditCard allows you to begin treatment today and pay over time. No interest paid on qualifying purchases of $200 or more if paid in full within 6 months. Purchases of $1000 are eligible for 24, 36, or 48 months offer with 14.90% APR.

  • Scratchpay*: Scratchpay offers simple and affordable payment plans for large veterinary bills. Finding your payment plan does not affect your credit, takes just a couple of minutes and can be done from your smartphone, tablet or computer. 

Additional Policy Information

For some treatments or hospitalized care, a deposit may be required. For clients with pet insurance, we are happy to provide you with the necessary documentation to submit a claim to your insurance carrier. For Trupanion insurance we can file your claim for you.

Trupanion is the only company with the technology to pay your veterinarian directly in minutes at the time of checkout. Imagine no more paying out of pocket, submitting paper claims, then waiting for approval and reimbursement. All you have to do is pay your portion of the bill and we take care of the rest, directly to your veterinary hospital.

If you have any questions, please do not hesitate to call us. We are here to provide the best veterinary care available for your pet.

*Subject to credit approval